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Latest Articles

How do I set up a multi-platform probe with my PRTG Hosted Monitor instance?
This article applies as of PRTG 26.1.118 and multi-platform probe 3.8 Multi-platform probe for PRTG With PRTG 21.4.73, we introduced the multi-platform probe for Paessler PRTG (hereafter referred to as the multi-platform probe) to extend t...
Mon, 13 Apr, 2026 at 9:20 AM
How do I run PRTG under a different Windows user account than the local system account?
This article applies as of PRTG 26 How can I run PRTG under a user account with reduced privileges for security reasons? What are the minimum privileges required for such an account? Run PRTG under a different account than the local system...
Tue, 31 Mar, 2026 at 10:10 AM
What is the script that allows you to execute SSH script using an EXE/Script sensor?
This article applies as of PRTG 26.x.119 Introduction The following script allows you to execute SSH script using an EXE/Script sensor. It will connect to the server, execute the given command and simply return the output to the sensor. Th...
Mon, 30 Mar, 2026 at 4:39 PM
PRTG Custom Map Object
Good morning, I want to design a new map inside PRTG to create an overview over the server room. now I want to create icons for the different server racks we have. In those server racks are of course multiple machines that are all being monito...
Mon, 30 Mar, 2026 at 12:19 PM
What is the multi-platform probe and how can I use it?
This article applies as of PRTG 26.1.118 and multi-platform probe 3.8 The multi-platform probe for Paessler PRTG The multi-platform probe is now stable! For the multi-platform probe release notes, see the Knowledge Base: What are the release ...
Wed, 25 Mar, 2026 at 12:45 PM
PRTG APi - get sensors notifications details
is there way how to get notification details of a sensor using PRTG API? I would like to see who will be informed when sensor goes down - which group will be notified for example If not API - is there another way like report which could give m...
Thu, 12 Mar, 2026 at 3:26 PM
Where can I find custom map objects and other map customizations?
I would like to see how to create custom map objects, code examples (HTML, CSS), and how to use these objects in the PRTG Map Designer. Can you provide sample codes for map objects? Article Comments This article applies to PRTG Network Moni...
Mon, 9 Mar, 2026 at 1:56 PM
How to troubleshoot open requests on probe?
On one of our probes, the health sensor shows the following warning: 227 Items (Open Requests) is above the warning limit of 100 Items. Interval delay WMI currently shows a 21% delay. How can we troubleshoot this ? This sounds like the probe i...
Tue, 3 Mar, 2026 at 5:33 PM
How do I set permissions for the Amazon Web Services (AWS) API key to use certain sensors in PRTG?
My Amazon sensors show the error message: You are not authorized to perform this operation.  This article applies as of PRTG 22 Setting permissions for the AWS API key There are several sensors with which you can monitor single Amazon web serv...
Fri, 13 Feb, 2026 at 2:00 PM
Support for HSTS
Hi, Is HSTS headers supported for the HTTP/HTTPS connectivity? e.g: Name: strict-transport-security / Value: max-age=31536000; includeSubdomains; preload Source: HTTP Strict Transport Security Cheat Sheet Many Thanks, Aston-J Importan...
Wed, 4 Feb, 2026 at 1:24 PM